Information We Collect

At Arcoventhira, we collect information that helps us provide you with personalized financial milestone planning services. The type of information we gather falls into several categories, each serving a specific purpose in delivering our Australian-based financial guidance platform.

How We Use Your Information

Your information helps us create meaningful financial planning experiences. We analyze your data to understand your financial situation, recommend suitable milestone strategies, and track your progress toward financial independence. This isn't just about collecting data — it's about using it responsibly to genuinely help you achieve your financial aspirations.

We also use your information to improve our platform's functionality, send you relevant updates about your financial progress, and ensure compliance with Australian financial regulations. When you interact with our tools, we learn what works best for different financial situations, which helps us refine our recommendations for all users.

Data Sharing and Disclosure

We're selective about who we share your information with. Our partnerships with Australian financial institutions, compliance with ASIC requirements, and third-party integrations for banking connectivity mean some data sharing is necessary for our service to function properly.

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have significant control over your personal information. You can access the data we hold about you, request corrections if information is inaccurate, and in many cases, ask us to delete your information entirely.

Access and Correction Rights

You can request a copy of all personal information we hold about you. We'll provide this within 30 days, free of charge for the first request each year. If you spot any errors in your data, we'll correct them promptly — and if the correction affects information we've shared with third parties, we'll notify them of the changes too.

Data Portability and Deletion

Want to move your financial data to another service? We'll provide your information in a commonly used format. If you decide to leave our platform, you can request deletion of your account and associated data. We'll honor this request while maintaining any records required by Australian financial regulations.

Data Security and Protection

Security isn't an afterthought — it's built into everything we do. We use bank-grade encryption for data transmission, secure Australian data centers for storage, and multi-factor authentication to protect access to your accounts. Our security measures meet or exceed Australian Prudential Regulation Authority guidelines for financial data protection.

We conduct regular security audits, train our staff on privacy protection, and maintain incident response procedures. If a data breach ever occurs, we'll notify affected users and relevant authorities within 72 hours, as required by Australian privacy legislation.

International Data Transfers

While we primarily store data within Australia, some of our technology partners operate globally. When we transfer data overseas, we ensure adequate protection through approved transfer mechanisms, including standard contractual clauses and adequacy decisions recognized by Australian privacy law.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services or meet legal requirements. Financial planning data is typically retained for seven years after account closure to comply with Australian taxation and financial services regulations. Marketing preferences and basic contact information may be retained longer, but you can opt out at any time.

When we delete your data, we remove it from active systems and ensure it cannot be recovered. Backup systems may retain copies for up to 90 days for disaster recovery purposes, after which the data is permanently destroyed.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. You'll receive notice of material changes via email and through prominent notices on our platform. Continued use of our services after policy updates constitutes acceptance of the revised terms.